In light of global developments regarding the COVID-19 pandemic, additional actions have been taken by the BCUC to respond to the outbreak.
In accordance with the Provincial Heath Officer's Step 3 of the BC Restart Plan, the BCUC has implemented it's Phase 3 - Communicable Disease Prevention Plan. Communicable disease prevention focuses on basic risk reduction principals to minimize the risk of workplace transmission of COVID-19 and other communicable diseases. During this phase, the BCUC may resume some in-person activities, such as workshops or hearings related to proceedings.
We continue to work with regulated entities, stakeholders, industry associations and the BC government to determine the appropriate path forward. The following is a summary of the work we have done to date.
The following list includes links to BCUC public statements regarding its operations and activities in response to COVID-19.
|February 26, 2021||BCUC Approves ICBC COVID-19 Basic Insurance Rebate|
|June 5, 2020||The BCUC Approves BC Hydro’s COVID-19 Relief for Residential Renters|
|April 23, 2020||The BCUC Grants Expedited Approval of ICBC’s Temporary COVID-19 Relief Measures|
|April 9, 2020||BCUC Encourages British Columbian Utility Customers to Be Respectful of Essential Utility Workers|
|April 7, 2020||BCUC approves COVID-19 Customer Relief Programs for BC Hydro, Fortis Energy Inc., and FortisBC|
|March 23, 2020||BCUC Directs Public Utilities to Stop Disconnections Amidst COVID-19|
|March 15, 2020||BCUC Takes Additional Measures to Respond to COVID-19|
|March 13, 2020||BCUC Response to COVID-19|
This list includes all BCUC direction provided to regulated entities regarding their activities during this time.
|February 26, 2021||ICBC||G-55-21 – Approval of ICBC’s COVID-19 Basic Insurance Rebate|
|October 13, 2020||Gas Marketers||L-61-20: Declaration to resume door-to-door sales and quarterly reporting|
|August 14, 2020||Creative Energy||G-214-20: Approval of Creative Energy’s application to Establish a COVID-19 Deferral Account|
|August 13, 2020||Gas Marketers||L-51-20: Invitation to file protocols to resume door to door sales|
|July 29, 2020||BC Hydro||R-14-20: Approval of MRS NERC COVID-19 Compliance Response|
|July 21, 2020||Nelson Hydro||G-197-20: Approval of Nelson Hydro’s COVID-19 Relief Program|
|July 17, 2020||ICBC||G-192-20: Approval of ICBC's Response to the COVID-19 Pandemic|
|June 30, 2020||Corix||G-176-20: Approval of Corix Tariff Changes due to COVID-19|
|June 25, 2020||BC Hydro||G-173-20: Approval of BC Hydro COVID-19 Customer Relief Program Extension|
|June 17, 2020||All Regulated Entities||L-33-20: BCUC Letter regarding disconnection restrictions|
|June 10, 2020||PNG N.E.||G-147-20: Approval of PNG NE COVID-19 Deferral Account|
|June 10, 2020||PNG West||G-146-20: Approval of PNG West COVID-19 Deferral Account|
|June 05, 2020||BC Hydro||G-139-20: Approval of BC Hydro COVID-19 residential rate relief for renters|
|June 05, 2020||Nelson Hydro||G-138-20: Interim approval of COVID-19 Relief Program|
|June 02, 2020||FortisBC Inc||G-133-20: Approval of COVID-19 Customer Recovery Fund Deferral Account|
|June 02, 2020||FortisBC Energy Inc||G-132-20: Approval of COVID-19 Customer Recovery Fund Deferral Account|
|June 02, 2020||FortisBC||G-131-20: Dismissal of Shadrack Reconsideration Application regarding decision of FortisBC COVID-19 Customer Recovery Fund Deferral Account|
|May 21, 2020||Gas Marketers||L-29-20: Update regarding suspension of door to door sales|
|April 29, 2020||FortisBC Inc.||G-99-20: Approval to increase borrowing capacity, issue common shares and unsecured debentures due to COVID-19|
|April 29, 2020||FortisBC Energy Inc.||G-100-20: Approval to increase borrowing capacity and issue common shares due to COVID-19|
|April 29, 2020||Corix||G-98-20: Interim Approval of Corix’s Application in response to COVID-19|
|April 22, 2020||ICBC||G-92-20: Interim approval of ICBC’s Application in response to COVID-19|
|April 7, 2020||BC Hydro||G-79-20: Approval of BC Hydro’s COVID-19 Customer Relief Program|
|April 7, 2020||FortisBC Inc.||G-80-20: Interim approval of FortisBC Inc’s COVID-19 Customer Recovery Fund Deferral Account|
|April 7, 2020||FortisBC Energy Inc.||G-81-20: Interim approval of FortisBC Energy Inc’s COVID-19 Customer Recovery Fund Deferral Account|
|April 1, 2020||BC Hydro||BCUC request to BC Hydro regarding Site C impact & risk mitigation|
|March 31, 2020||All Regulated Entities||L-20-20: BCUC direction regarding estimated meter readings|
|March 27, 2020||All Regulated Entities||L-16-20: BCUC letter regarding assistance to utilities|
|March 26, 2020||FortisBC Energy Inc.||G-64-20: Defer the gas cost rate increases for Revelstoke and the Fort Nelson Service Area due to COVID-19|
|March 23, 2020||ICBC||L-14-20: BCUC request to ICBC to assist customers|
|March 20, 2020||All Regulated Entities||L-13-20: BCUC direction regarding suspending disconnections|
|March 20, 2020||MRS Entities||L-11-20: BCUC direction regarding compliance with mandatory reliability standards|
|March 18, 2020||Gas Marketers||L-10-20: BCUC direction Gas Marketers to cease door to door sales & marketing|
The timetables for the following proceedings were initially impacted by the COVID-19 pandemic. Please visit the proceeding pages for further details on these items, as some may have resumed.
|Date Issued||Proceeding||BCUC Order|
|April 22, 2020||TES Guidelines Review||Exhibit A-10 Postponing the workshops to September 22 and 23|
|March 17, 2020||Municipal Energy Utilities Inquiry||Exhibit A-9 Adjourning the regulatory timetable until further notice|
|March 17, 2020||BCUC Review of BC Hydro PBR Report||Exhibit A-6 Cancelling the workshop|
|March 16, 2020||TES Guidelines Review||Exhibit A-8 Postponing the workshops to Mary 12 and 13|
|March 12, 2020||BC Hydro Transmission Service Market Reference Priced Rates||Exhibit A-6 Cancelling the SRP|
The following list includes links to BC Government directives in response to COVID-19.
|April 8, 2020||Ombudsperson - Considerations for extending mandatory time periods|
|April 2, 2020||Direction to the BCUC respecting COVID-19 relief provided by BC Hydro|
|March 30, 2020||Respecting Disclosures During COVID-19 Emergency|
|March 28, 2020||Emergency Program Act|
|March 18, 2020||Office of the Information and Privacy Commissioner for BC – Extension of time for responses to access requests|
The following list includes links to regulated entities’ responses to COVID-19. Some of these resources may no longer be available.