ICBC

Insurance Corporation of British Columbia 2013 Revenue Requirements Application ~ Project No.3698726

Completed: 2013

Hearing and Other Documents

Title Document Description
*_Exhibit List Updated: August 28, 2014 @ 4:08 pm
*_Email Fax List Updated: October 2, 2013 @ 3:05 pm
*_Distribution List Updated: October 2, 2013 @ 3:05 pm
*_Decision Decision May 14, 2014

Arguments/Submissions

Title Document Description
ICBC Final Argument Final Argument February 25, 2014
COPE Final Submission Final Submission March 5, 2014
Landale Final Submission Final Submission March 6, 2014
AIC Final Submission Final Submission March 6, 2014
IBC Final Submission Final Submission March 6, 2014
PI Final Submission Final Submission March 6, 2014
CDI Final Submission Final Submission March 6, 2014
BCPSO Final Submission Final Submission March 6, 2014
TREAD Final Submission Final Submission March 6, 2014
ICBC Reply Argument Reply Argument March 17, 2014

Exhibits

A Exhibits - BCUC Documents

Date Title Document Description
September 04, 2013 A-1 Letter dated September 4, 2013 – Appointment of the Commission Panel for the review of the Insurance Corporation of British Columbia’s 2013 Revenue Requirements Application
September 05, 2013 A-2 Letter dated September 5, 2013 – Order G-141-13 establishing Interim Rate, Regulatory Timetable and Public Notice
September 19, 2013 A-3 Letter dated September 19, 2013 – Letter L-54-13 Response to ICBC regarding Clarification of Order G-141-13 Directive 10
October 07, 2013 A-4 Letter dated October 7, 2013 – Commission Information Request No. 1
October 07, 2013 A-4-1 CONFIDENTIAL Letter dated October 7, 2013 – Commission Confidential Information Request No. 1
November 04, 2013 A-5 Letter dated November 4, 2013 – Pre-Hearing Conference procedural matters and Regulatory Timetable Options
November 22, 2013 A-6 Letter dated November 22, 2013 – Order G-193-13 establishing a Revised Regulatory Timetable
December 03, 2013 A-7 Letter dated December 2, 2013 – Commission Information Request No. 2
December 03, 2013 A-8 CONFIDENTIAL Letter dated December 2, 2013 – Confidential Commission Information Request No. 2
January 03, 2014 A-9 Letter dated December 24, 2013 – Confirmation of Revised Regulatory Timetable
January 14, 2014 A-10 Letter dated January 14, 2014 – Corrected Revised Regulatory Timetable
January 17, 2014 A-11 Letter dated January 17, 2014 – Commission Information Request No. 1 to Mr. Landale regarding Evidence
January 29, 2014 A-12 Letter dated January 29, 2014 – Oral Hearing Information
February 18, 2014 A-13 Letter dated February 18, 2014 – Revised Regulatory Timetable
October 07, 2013 A2-1 Letter dated October 7, 2013 – Commission Staff filing Growth in Capital Required 2006-2012 Exerpt
October 07, 2013 A2-2 Letter dated October 7, 2013 – Commission Staff filing Distracted Driving 2012 ICBC Revenue Requirements
October 07, 2013 A2-3 Letter dated October 7, 2013 – Commission Staff filing Cell Phone Use and Traffic Crash Responsibility A Culpability Analysis
October 07, 2013 A2-4 Letter dated October 7, 2013 – Commission Staff filing Traffic Injury Research Foundation Road Safety Monitor 2011
October 07, 2013 A2-5 Letter dated October 7, 2013 – Commission Staff filing Financial Post Canadians' auto-buying bonanza raises flags
October 07, 2013 A2-6 Letter dated October 7, 2013 – Commission Staff filing New motor vehicle sales Statistics Canada
October 07, 2013 A2-7 Letter dated October 7, 2013 – Commission Staff filing BI Frequency 2012 ICBC Revenue Requirements Excerpt
October 07, 2013 A2-8 Letter dated October 7, 2013 – Commission Staff filing Actuarial Standards Board, Actuarial Standard of Practice #30
October 07, 2013 A2-9 Letter dated October 7, 2013 – Commission Staff filing Ministry of Finance Review of ICBC August 2012
October 07, 2013 A2-10 Letter dated October 7, 2013 – Commission Staff filing Politics and Public Automobile Insurance in BC 1970-2010 R. McCandless
October 07, 2013 A2-11 Letter dated October 7, 2013 – Commission Staff filing Manitoba Public Insurance Corporation Rebate Ordered by Public Utilities Board
February 12, 2014 A2-12 Submitted at Oral Hearing February 11, 2014 – Commission Staff filing WITNESS AID FOR EXHIBIT D.1.1
February 12, 2014 A2-13 Submitted at Oral Hearing February 11, 2014 – Commission Staff filing ARTICLE ENTITLED "BOOMING VEHICLE SALES, ESPECIALLY TRUCKS, RESULT OF 'PERFECT STORM' IN B.C."
February 12, 2014 A2-14 Submitted at Oral Hearing February 11, 2014 – Commission Staff filing CHART HEADED "ICBC 2012 REVENUE REQUIREMENTS, CHAPTER 3,", EXHIBIT C-1-3-2
February 14, 2014 A2-15 Submitted at Oral Hearing February 14, 2014 – Commission Staff filing DOCUMENT ENTITLED "WITNESS AID -PREPARED BY COMMISSION STAFF CHAPTER 7, OPERATING EXPENSES AND ALLOCATION INFORMATION"

B Exhibits - Applicant Documents

Date Title Document Description
September 03, 2013 B-1 INSURANCE CORPORATION OF BRITISH COLUMBIA (ICBC) Letter dated August 30, 2013 - 2013 Revenue Requirements Application - Confidential REDACTED VERSION
September 04, 2013 B-1-1 Letter dated August 30, 2013 - Appendix 5 C (Previously Confidential see Exhibit B-11)
September 05, 2013 B-1-2 Letter dated August 30, 2013 - Basic Info Sharing Exhibits - Confidential REDACTED VERSION
September 05, 2013 B-1-3 Letter dated August 30, 2013 - Actuarial Excel Exhibits
September 27, 2013 B-2 Letter received September 27, 2013 – ICBC Submitting Workshop Presentation
November 08, 2013 B-3 Letter dated November 8, 2013 – ICBC Submitting Responses to Commission Information Request No. 1 (1 to 99)
November 08, 2013 B-3-1 Letter dated November 8, 2013 – ICBC Submitting Responses to Commission Information Request No. 1 (100 to 156)
November 08, 2013 B-3-2 Letter dated November 8, 2013 – ICBC Submitting Responses to Commission Confidential Information Request No. 1 (Previously Confidential see Exhibit B-11)
November 08, 2013 B-3-3 CONFIDENTIAL Letter dated November 8, 2013 – ICBC Submitting Confidential Responses to Commission Information Requests 43.4 and 43.6.5
November 08, 2013 B-4 Letter dated November 8, 2013 – ICBC Submitting Responses to Intervener Information Requests
November 15, 2013 B-5 Letter dated November 15, 2013 – ICBC Submitting Public Notice in Compliance with Order G-141-13
November 15, 2013 B-6 Letter dated November 15, 2013 – ICBC Submitting Prehearing Conference Comments
December 02, 2013 B-7 Letter dated November 19, 2013 – ICBC Response to Richard Landale letter of November 25, 2013 (Exhibit C1-6)
December 23, 2013 B-8 Letter dated December 23, 2013 – ICBC Responses to Commission and Intervener Information Requests No. 2
December 23, 2013 B-8-1 Letter dated December 23, 2013 – ICBC Confidential Responses to Commission Confidential Information Request No. 2 (Previously Confidential see Exhibit B-11)
December 23, 2013 B-8-2 CONFIDENTIAL Letter dated December 23, 2013 – ICBC Confidential Responses to Commission Information Request No. 2
January 23, 2014 B-9 Letter dated January 23, 2014 – ICBC Submitting Witness Panel and Direct Testimony
January 24, 2014 B-10 Letter dated January 24, 2014 – ICBC Submitting Errata to Responses to Information Requests No. 1 and No. 2 and Application
January 30, 2014 B-11 Letter dated January 30, 2014 – ICBC Submission regarding Exhibits B-1-1, B-3-2, and B-8-1
January 31, 2014 B-12 Letter dated January 31, 2014 – ICBC Submitting Rebuttal to Richard Landale filings of Evidence (Exhibit C1-9) and Information Requests (Exhibit C1-10)
February 03, 2014 B-13 Letter dated February 3, 2014 – ICBC Submitting Opening Statement Presentations
February 06, 2014 B-14 Submitted at Oral Hearing February 6, 2014 – DOCUMENT ENTITLED "PACKAGE OF RELEVANT LEGISLATION AND DECISIONS"
February 12, 2014 B-15 Submitted at Oral Hearing February 11, 2014 – ANSWER TO BCPSO UNDERTAKING FROM VOLUME 3, PAGE 306, LINES 9 TO 21
February 12, 2014 B-16 Submitted at Oral Hearing February 11, 2014 – ANSWER TO AIC UNDERTAKING FROM VOLUME 2, PAGE 198, LINE 7 TO PAGE 202, LINE 11 AND PAGE 252, LINE 5 TO PAGE 259, LINE 18 WITHOUT ATTACHMENT
February 12, 2014 B-17 CONFIDENTIAL Submitted at Oral Hearing February 11, 2014 – ANSWER TO AIC UNDERTAKING FROM VOLUME 2, PAGE 198, LINE 7 TO PAGE 202, LINE 11 AND PAGE 252, LINE 5 TO PAGE 259, LINE 18 WITH ATTACHMENT MARKED "CONFIDENTIAL"
February 13, 2014 B-18 Submitted at Oral Hearing February 12, 2014 – CORRECTED IR RESPONSE TO BCUC 180.1
February 13, 2014 B-19 Submitted at Oral Hearing February 12, 2014 – ANSWER TO BCPSO UNDERTAKING FROM VOLUME 3, PAGE 311, LINE 23 TO PAGE 313, LINE 6
February 13, 2014 B-20 Submitted at Oral Hearing February 12, 2014 – SUPREME COURT OF CANADA DECISION IN SABLEOFFSHORE ENERGY INC. ET ALL V. AMERON INTERNATIONAL CORPORATION ET AL
February 13, 2014 B-21 Submitted at Oral Hearing February 12, 2014 – DOCUMENT HEADED 2013.1 REVENUE REQUIREMENTS BCUC 115.2 REFERENCE: CLAIMS COST MANAGEMENT…CLAIMS TRANSFORMATION"
February 13, 2014 B-22 Submitted at Oral Hearing February 12, 2014 – DOCUMENT HEADED "2013.1 RR RL.7.2 REFERENCE: BC GOVERNMENT "REVIEW OF ICBC AUGUST 2012" - 5.2 COMPENSATION PARAGRAPH 28"
February 13, 2014 B-23 Submitted at Oral Hearing February 12, 2014 – DOCUMENT ENTITLED 2013.1 RR TREAD 22.1 REFERENCE: REVIEW OF INSURANCE CORPORATION OF BRITISH COLUMBIA (REVIEW) AUGUST 2012…"
February 13, 2014 B-24 Submitted at Oral Hearing February 12, 2014 – ANSWER TO BCUC UNDERTAKING FROM VOLUME 4, PAGE 645, LINES 18 TO 24
February 14, 2014 B-25 Submitted at Oral Hearing February 13, 2014 – ORDER OF THE LIEUTENANT GOVERNOR IN COUNCIL NO. 287, DATED MAY 27, 2010
February 14, 2014 B-26 Submitted at Oral Hearing February 13, 2014 – ANSWER TO BCPSO UNDERTAKING FROM VOLUME 5, PAGE 763, LINE 11 TO PAGE 764, LINE 7
February 14, 2014 B-27 Submitted at Oral Hearing February 13, 2014 – EXTRACT FROM BCUC REASONS FOR DECISION DATED APRIL 6, 2010, FROM ICBC REVENUE REQUIREMENTS STREAMLINED REGULATORY PROCESS
February 14, 2014 B-28 Submitted at Oral Hearing February 14, 2014 – EXCERPTS FROM THE VANCOUVER SUN
February 20, 2014 B-29 Letter dated February 20, 2014 – ICBC Submitting Undertakings No. 1
February 24, 2014 B-30 Letter dated February 21, 2014 – ICBC Submitting Undertakings No. 2
February 25, 2014 B-31 Letter dated February 24, 2014 – ICBC Submitting Undertakings No. 3
March 12, 2014 B-32 Letter dated March 12, 2014 – ICBC Submitting Undertaking
March 17, 2014 B-33 Letter dated March 14, 2014 – ICBC Submitting CONFIDENTIAL Undertaking

C Exhibits - Intervener Documents

LANDALE, RICHARD T. (LANDALE) Letter dated September 7, 2013 – Request for Intervener Status by Richard Landale
CANADIAN DIRECT INSURANCE INC. (CDI) Letter dated September 9, 2013 and Online Registration – Request for Intervener Status by Karen Hopkins-Lee
TRIAL LAWYERS ASSOCIATION OF BC (TLABC) ) Letter dated September 13, 2013 – Request for Intervener Status by Carla Terzariol
PEMBERTON INSURANCE CORP. (PI) Letter dated September 13, 2013 – Request for Intervener Status by Roger Finnie
CANADIAN OFFICE AND PROFESSIONAL EMPLOYEES' UNION, LOCAL 378 (COPE378) Letter dated September 16, 2013 – Request for Intervener Status by Jim Quail and Leigha Worth
INSURANCE BUREAU OF CANADA (IBC) Letter dated September 16, 2013 – Request for Intervener Status by Miranda Lee
AUTOMOBILE INSURANCE COMMITTEE OF THE CANADIAN BAR ASSOCIATION (AIC) Letter dated September 18, 2013 – Request for Intervener Status by Barbara Flewelling
ADAIR, GORDON (ADAIR) Letter dated September 19, 2013 and Online Registration – Request for Intervener Status by Gordon Adair
BRITISH COLUMBIA AUTOMOBILE ASSOCIATION (BCAA) Letter dated September 19, 2013 – Request for Intervener Status by Glen Pentland – Moved from D-2
BC PENSIONERS’ AND SENIORS’ ORGANIZATION, ACTIVE SUPPORT AGAINST POVERTY, BC COALITION OF PEOPLE WITH DISABILITIES, COUNSEL OF SENIOR CITIZENS’ ORGANIZATIONS OF BC, AND THE TENANT RESOURCE AND ADVISORY CENTRE (BCPSO ET AL) Letter Dated September 20, 2013 – Request for Intervener Status by Sarah Khan
TOWARD RESPONSIBLE EDUCATED ATTENTIVE DRIVING (TREAD) ) Letter Dated September 20, 2013 – Request for Intervener Status by Fred Weisberg


Date Title Document Description
September 10, 2013 C1-1 LANDALE, RICHARD T. (LANDALE) Letter dated September 7, 2013 – Request for Intervener Status by Richard Landale
September 26, 2013 C1-2 Letter dated September 25, 2013 – Landale Submitting Information Request No. 1 – Refer to Exhibit C1-4
September 26, 2013 C1-3 Letter dated September 26, 2013 – Landale Submitting Information Request No. 2 – Refer to Exhibit C1-4
October 10, 2013 C1-4 Letter dated October 10, 2013 – Landale Submitting Information Request No. 1
November 15, 2013 C1-5 Letter dated November 15, 2013 – Landale Submitting Prehearing Conference Comments
November 28, 2013 C1-6 Letter dated November 25, 2013 – Landale Submitting Comments regarding Information Requests
December 02, 2013 C1-7 Letter dated December 2, 2013 – Landale Submitting Information Request No. 2
December 13, 2013 C1-8 Letter dated December 11, 2013 – Landale Submitting Notice of Evidence
December 31, 2013 C1-9 Letter dated December 20, 2013 – Landale Submitting Evidence
January 22, 2014 C1-10 Letter dated January 22, 2014 – Landale Submitting Responses to BCUC and BCSPO Information Requests
February 03, 2014 C1-11 Letter dated February 3, 2014 – Landale Submission of Intervener Evidence, Information Request 1 and 2 with Responses and Opening Statement
September 10, 2013 C2-1 CANADIAN DIRECT INSURANCE INC. (CDI) Letter dated September 9, 2013 and Online Registration – Request for Intervener Status by Karen Hopkins-Lee
October 11, 2013 C2-2 Letter dated October 11, 2013 – CDI Submitting Information Request No. 1
December 02, 2013 C2-3 Letter dated December 2, 2013 – CDI Submitting Information Request No. 2
February 11, 2014 C2-4 Submitted at Oral Hearing February 7, 2014 – PRINTOUT OF AN ARTICLE FROM THE ICBC WEBSITE TITLED “POLICE TARGETING DISTRACTED DRIVERS IN FEBRUARY”
February 11, 2014 C2-5 Submitted at Oral Hearing February 7, 2014 – DOCUMENT ENTITLED "2008 TO 2012, MOTOR VEHICLE FATALITIES IN BRITISH COLUMBIA: STATISTICS"
September 13, 2013 C3-1 TRIAL LAWYERS ASSOCIATION OF BC (TLABC) ) Letter dated September 13, 2013 – Request for Intervener Status by Carla Terzariol
September 16, 2013 C4-1 PEMBERTON INSURANCE CORP. (PI) Letter dated September 13, 2013 – Request for Intervener Status by Roger Finnie
October 11, 2013 C4-2 Letter dated October 11, 2013 – PI Submitting Information Request No. 1
November 18, 2013 C4-3 Letter dated November 15, 2013 – PI Submitting Prehearing Conference Comments
September 16, 2013 C5-1 CANADIAN OFFICE AND PROFESSIONAL EMPLOYEES' UNION, LOCAL 378 (COPE378) Letter dated September 16, 2013 – Request for Intervener Status by Jim Quail and Leigha Worth
October 09, 2013 C5-2 Letter dated October 8, 2013 – COPE Submitting Information Request No. 1
September 16, 2013 C6-1 INSURANCE BUREAU OF CANADA (IBC) Letter dated September 16, 2013 – Request for Intervener Status by Miranda Lee
October 11, 2013 C6-2 Letter dated October 11, 2013 – IBC Submitting Information Request No. 1
December 03, 2013 C6-3 Letter dated December 2, 2013 – IBC Submitting Information Request No. 2
February 07, 2014 C6-4 Submitted at Oral Hearing February 6, 2014 – DOCUMENT ENTITLED "PANEL 1 -ACTUARIAL AND CLAIMS, DOCUMENTS FOR CROSS-EXAMINATION BY IBC"
February 14, 2014 C6-5 Submitted at Oral Hearing February 13, 2014 – EXHIBIT C2-6 RE-MARKED EXHIBIT C6-5
February 14, 2014 C6-6 Submitted at Oral Hearing February 13, 2014 – PACKAGE OF DOCUMENTS "PANEL 2 - ROAD SAFETY", DOCUMENTS FOR CROSS EXAMINATION BY IBC
September 18, 2013 C7-1 AUTOMOBILE INSURANCE COMMITTEE OF THE CANADIAN BAR ASSOCIATION (AIC) Letter dated September 18, 2013 – Request for Intervener Status by Barbara Flewelling
October 11, 2013 C7-2 Letter dated October 11, 2013 – AIC Submitting Information Request No. 1
February 13, 2014 C7-3 Submitted at Oral Hearing February 12, 2014 – SUBMISSIONS BY CANADIAN BAR ASSOCIATION - B.C. BRANCH AUTOMOBILE INSURANCE COMMITTEE (AIC) RE: ICBC UNDERTAKING TO PROVIDE CLAIMS DATA
September 19, 2013 C8-1 ADAIR, GORDON (ADAIR) Letter dated September 19, 2013 and Online Registration – Request for Intervener Status by Gordon Adair
December 02, 2013 C8-2 Letter dated December 2, 2013 – Adair Submitting Information Request No. 2
February 11, 2014 C8-3 Submitted at Oral Hearing February 7, 2014 – DOCUMENT FROM VANCOUVER SUN WITH PHOTO ENTITLED "DRIVER SERVICES CENTRE"
September 20, 2013 C9-1 BRITISH COLUMBIA AUTOMOBILE ASSOCIATION (BCAA) Letter dated September 19, 2013 – Request for Intervener Status by Glen Pentland – Moved from D-2
September 20, 2013 C10-1 BC PENSIONERS’ AND SENIORS’ ORGANIZATION, ACTIVE SUPPORT AGAINST POVERTY, BC COALITION OF PEOPLE WITH DISABILITIES, COUNSEL OF SENIOR CITIZENS’ ORGANIZATIONS OF BC, AND THE TENANT RESOURCE AND ADVISORY CENTRE (BCPSO ET AL) Letter Dated September 20, 2013 – Request for Intervener Status by Sarah Khan
September 27, 2013 C10-2 Letter Dated September 27, 2013 – BCPSO Submitting Notice of additional consultant
October 11, 2013 C10-3 Letter dated October 11, 2013 – BCPSO Submitting Information Request No. 1
November 18, 2013 C10-4 Letter dated November 15, 2013 – BCPSO Submitting Prehearing Conference Comments
December 03, 2013 C10-5 Letter dated December 2, 2013 – BCPSO Submitting Information Request No. 2
January 17, 2014 C10-6 Letter dated January 17, 2014 – BCPSO Information Request No. 1 to Mr. Landale regarding Evidence
September 20, 2013 C11-1 TOWARD RESPONSIBLE EDUCATED ATTENTIVE DRIVING (TREAD) ) Letter Dated September 20, 2013 – Request for Intervener Status by Fred Weisberg
October 11, 2013 C11-2 Letter dated October 11, 2013 – TREAD Submitting Information Request No. 1
November 18, 2013 C11-3 Letter dated November 15, 2013 – TREAD Submitting Prehearing Conference Comments
December 03, 2013 C11-4 Letter dated December 2, 2013 – TREAD Submitting Information Request No. 2
February 11, 2014 C11-5 Submitted at Oral Hearing February 7, 2014 – PACKAGE OF DOCUMENTS, FIRST ONE ENTITLED "AN OPEN LETTER TO CUSTOMERS FROM INTERIM CEO MARK BLUCHER"
February 14, 2014 C11-6 Submitted at Oral Hearing February 14, 2014 – PACKAGE OF DOCUMENTS, FIRST DOCUMENT ENTITLED "ICBC MAKES CHANGES TO BASIC AND OPTIONAL RATES"

D Exhibits — Interested Party Documents

Date Title Document Description
September 05, 2013 D-1 WINSTANLEY, LORI Letter Dated September 4, 2013 – Request for Interested Party Status by Lori Winstanley
September 18, 2013 D-2 BRITISH COLUMBIA AUTOMOBILE ASSOCIATION (BCAA) Letter dated September 18, 2013 and Online Registration – Request for Interested Party by Glen Pentland and Euan Rafferty
October 03, 2013 D-3 INSURANCE BROKERS ASSOCIATION OF BC (IBABC) Online Registration dated October 3, 2013 - Request for Interested Party Status by Charles Byrne

E Exhibits - Letters of Comment

Date Title Document Description
September 09, 2013 E-1 Ouderkirk, Jean Letter of Comment dated September 6, 2013 – Redacted version on web only
September 09, 2013 E-2 Varga, Dianne Letter of Comment dated September 6, 2013– Redacted version on web only
September 19, 2013 E-3 Kneller, Brittney Letter of Comment dated September 19, 2013– Redacted version on web only
September 20, 2013 E-4 Anderson, Tom Letter of Comment dated August 30, 2013– Redacted version on web only
September 20, 2013 E-5 Nem, Jackson Letter of Comment dated August 30, 2013– Redacted version on web only
September 20, 2013 E-6 Nolter, Dan Letter of Comment dated August 30, 2013– Redacted version on web only
September 20, 2013 E-7 Weiss, Ken Letter of Comment dated September 9, 2013– Redacted version on web only
September 24, 2013 E-8 Marshall, Gord Letter of Comment dated September 22, 2013– Redacted version on web only
October 02, 2013 E-9 McCandless, Richard Letter of Comment dated October 1, 2013– Redacted version on web only
December 10, 2013 E-9-1 McCandless – Letter of Comment dated December 6, 2013
October 15, 2013 E-10 Entlich, Arthur Letter of Comment dated October 11, 2013– Redacted version on web only
November 01, 2013 E-11 Langlois, B Letter of Comment dated October 29, 2013– Redacted version on web only
November 12, 2013 E-12 Monteith, J Letter of Comment dated November 9, 2013– Redacted version on web only

Transcripts

Date Title Document Description
November 19, 2013 Transcript Volume 1 Pre-hearing Conference November 19, 2013
February 07, 2014 Transcript Volume 2 Oral Hearing February 06, 2014
February 07, 2014 Transcript Volume 3 Oral Hearing February 07, 2014
February 11, 2014 Transcript Volume 4 Oral Hearing February 11, 2014
February 12, 2014 Transcript Volume 5 Oral Hearing February 12, 2014
February 13, 2014 Transcript Volume 6 Oral Hearing February 13, 2014
February 14, 2014 Transcript Volume 7 Oral Hearing February 14, 2014

Our Review Process

Learn more about how we review applications, which are submitted to us by the entities we regulate. You'll see the types of reviews we conduct and how you can get involved in the process.

Learn more