BC Hydro

British Columbia Hydro and Power Authority Customer Crisis Fund (CCF) Pilot Program – Evaluation Report ~ Project No. 1599030

Completed: 2021

Hearing and Other Documents

Title Document Description
EXHIBIT LIST Updated: December 18, 2020 @ 12:13 pm
Decision and Order G-144-21 Decision and Order G-144-21 May 7, 2021

Arguments/Submissions

Title Document Description
BC Hydro Final Argument Final Argument January 18, 2021
BCSEA Final Argument Final Argument January 20, 2021
BCOAPO Final Argument Final Argument February 3, 2021
ZoneII-RPG Final Argument Final Argument February 3, 2021
CEC Final Argument Final Argument February 3, 2021
BC Hydro Reply Argument Reply Argument February 10, 2021

Exhibits

A Exhibits - BCUC Documents

Date Title Document Description
August 16, 2019 A-1 Letter dated August 16, 2019 - Appointing the Panel for the review of British Columbia Hydro and Power Authority Customer Crisis Fund Pilot Program – Year One Evaluation Report
August 22, 2019 A-2 Letter dated August 22, 2019 – BCUC Order G-195-19 establishing a regulatory timetable and public notice
January 10, 2020 A-3 Letter dated January 10, 2020 – BCUC Order G-5-20 adjourning the proceeding
August 28, 2020 A-4 Letter dated August 28, 2020 – BCUC Order G-224-20 reopening the proceeding and establishing a regulatory timetable
October 23, 2020 A-5 Letter dated October 23, 2020 – BCUC Order G-266-20 with Reasons for Decision establishing a further regulatory timetable
November 13, 2020 A-6 Letter dated November 13, 2020 – BCUC Information Request No. 1 to BC Hydro
December 18, 2020 A-7 Letter dated December 18, 2020 – BCUC Order G-339-20 establishing a further regulatory timetable

B Exhibits - Applicant Documents

Date Title Document Description
July 31, 2019 B-1 BRITISH COLUMBIA HYDRO AND POWER AUTHORITY (BC HYDRO) – Letter dated July 31, 2019 - Submitting the Customer Crisis Fund Pilot Program – Year One Evaluation Report
July 31, 2019 B-1-1 Letter dated July 31, 2019 – BC Hydro Submitting Appendix E to the Customer Crisis Fund Pilot Program – Year One Evaluation Report
September 10, 2019 B-2 Letter dated September 10, 2019 – BC Hydro Submitting compliance with Order G-195-19
November 28, 2019 B-3 Letter dated November 28, 2019 – BC Hydro submission on timing, regulatory process and scope
December 12, 2019 B-4 Letter dated December 12, 2019 – BC Hydro Reply Submission on timing, regulatory process and scope
July 31, 2020 B-5 Letter dated July 31, 2020 - BC Hydro Submitting Customer Crisis Fund Pilot Program Two-Year Evaluation Report
December 04, 2020 B-5-1 Letter dated December 4, 2020 - BC Hydro Submitting Errata to Customer Crisis Fund Pilot Program Two-Year Evaluation Report in compliance with Directive 6 of Order G-166-17
September 04, 2020 B-6 Letter dated September 4, 2020 – BC Hydro Submitting compliance with Order G-224-20
September 21, 2020 B-7 Letter dated September 21, 2020 – BC Hydro reply submission on items outlined in Appendix B of Order G-224-20
December 04, 2020 B-8 Letter dated December 4, 2020 – BC Hydro Submitting response to BCUC Information Request No. 1
December 04, 2020 B-9 Letter dated December 4, 2020 – BC Hydro Submitting responses to Intervener Information Requests No. 1

C Exhibits - Intervener Documents



Date Title Document Description
September 20, 2019 C1-1 BC SUSTAINABLE ENERGY ASSOCIATION (BCSEA) – Letter dated September 10, 2019 Request for Intervener Status by Timothy Hackney and William J. Andrews
November 27, 2019 C1-2 Letter dated November 28, 2019 – BCSEA submission on timing, regulatory process and scope
September 14, 2020 C1-3 Letter dated September 14, 2020 – BCSEA submission on items outlined in Appendix B of Order G-224-20
November 13, 2020 C1-4 Letter dated November 13, 2020 – BCSEA submitting IR No. 1 to BC Hydro
October 22, 2019 C2-1 FORTISBC ENERGY INC. AND FORTISBC INC. (FORTISBC) Letter dated October 10, 2019 Request to Intervene by Doug Slater
November 28, 2019 C2-2 Letter dated November 28, 2019 – FortisBC submission on timing, regulatory process and scope
September 14, 2020 C2-3 Letter dated September 14, 2020 – FortisBC submission on items outlined in Appendix B of Order G-224-20
November 18, 2019 C3-1 LO, ANTHONY (LO) Letter dated November 12, 2019 Request to Intervene
December 02, 2019 C3-2 Letter dated November 30, 2019 – Lo Late Submission on timing, regulatory process and scope
December 13, 2019 C3-3 Letter dated December 12, 2019 – Lo Reply Submission regarding BC Hydro’s reply submission
November 13, 2020 C3-4 Letter dated November 13, 2020 – Lo Submitting Information Request No. 1 to BC Hydro
November 19, 2019 C4-1 NON-INTEGRATED AREAS RATEPAYERS GROUP (NIARG) - Letter dated November 18, 2019 Request to Intervene by Fred Weisberg
November 28, 2019 C4-2 Letter dated November 28, 2019 – NIARG submission on timing, regulatory process and scope
November 19, 2019 C5-1 BC OLD AGE PENSIONERS’ ORGANIZATION, ACTIVE SUPPORT AGAINST POVERTY, COUNCIL OF SENIOR CITIZENS’ ORGANIZATIONS OF BC, DISABILITY ALLIANCE BC, AND TOGETHER AGAINST POVERTY SOCIETY (BCOAPO ET AL.) - Letter dated November 18, 2019 Request to Intervene by Leigha Worth and Irna Mis
November 28, 2019 C5-2 Letter dated November 28, 2019 – BCOAPO submission on timing, regulatory process and scope
December 12, 2019 C5-3 Letter dated December 12, 2019 – BCOAPO Reply Submission on timing, regulatory process and scope
September 14, 2020 C5-4 Letter dated September 14, 2020 – BCOAPO submission on items outlined in Appendix B of Order G-224-20
November 13, 2020 C5-5 Letter dated November 13, 2020 – BCOAPO submitting Information Request No. 1 to BC Hydro
November 18, 2019 C6-1 KWADACHA NATION AND TSAY KEH DENE NATION (TOGETHER ZONE II RATEPAYERS GROUP) (ZONE II RPG) - Letter dated November 18, 2019 Request to Intervene by Jana McLean, Iris Legal Law Corporation
November 28, 2019 C6-2 Letter dated November 28, 2019 – Zone II RPG submission on timing, regulatory process and scope
December 12, 2019 C6-3 Letter dated December 12, 2019 – Zone II RPG Reply Submission on timing, regulatory process and scope
September 14, 2020 C6-4 Letter dated September 14, 2020 – Zone II RPG submission on items outlined in Appendix B of Order G-224-20
November 13, 2020 C6-5 Letter dated November 13, 2020 – Zone II RPG submitting IR No. 1 to BC Hydro
November 19, 2019 C7-1 COMMERCIAL ENERGY CONSUMERS ASSOCIATION OF BRITISH COLUMBIA (CEC) - Letter dated November 18, 2019 Request to Intervene by Christopher Weafer, Owen Bird law Corporation
November 28, 2019 C7-2 Letter dated November 28, 2019 – CEC submission on timing, regulatory process and scope
September 14, 2020 C7-3 Letter dated September 14, 2020 – CEC submission on items outlined in Appendix B of Order G-224-20
November 13, 2020 C7-4 Letter dated November 13, 2020 – CEC submitting IR No. 1 to BC Hydro

D Exhibits — Interested Party Documents

Date Title Document Description
September 06, 2019 D-1 KING, KELLY (KING) - Submission dated September 6, 2019 Request for Interested Party Status
September 06, 2019 D-1-1 Letter dated September 6, 2019 – King Submitting Comments
September 06, 2019 D-2 LODHIA, ROHIT (LODHIA) - Submission dated September 6, 2019 Request for Interested Party Status
September 09, 2019 D-3 PREDDY, GAIL (PREDDY) - Submission dated September 7, 2019 Request for Interested Party Status
September 07, 2019 D-3-1 Letter dated September 7, 2019 – Preddy Submitting Comments
September 09, 2019 D-4 WISSMEYER, G. (WISSMEYER) - Submission dated September 6, 2019 Request for Interested Party Status
September 08, 2019 D-4-1 Letter dated September 8, 2019 – Wissmeyer Submitting Comments
September 16, 2019 D-5 KIMURA, L. (KIMURA) - Submission dated September 16, 2019 Request for Interested Party Status
September 13, 2019 D-5-1 Letter dated September 13, 2019 – Kimura Submitting Comments
September 17, 2019 D-6 VON HOLLEN, G. (VON HOLLEN) - Submission dated September 16, 2019 Request for Interested Party Status
September 16, 2019 D-6-1 Letter dated September 16, 2019 – von Hollen Submitting Comments
September 19, 2019 D-7 SEWELL, A. (SEWELL) - Submission dated September 19, 2019 Request for Interested Party Status
September 19, 2019 D-8 MCMILLAN, L. (MCMILLAN) - Submission dated September 19, 2019 Request for Interested Party Status
September 19, 2019 D-9 DURRANCE, M. (DURRANCE) - Submission dated September 19, 2019 Request for Interested Party Status
September 24, 2019 D-9-1 Letter dated September 24, 2019 – Durrance Submitting Comments
September 24, 2019 D-10 BRENT - Submission dated September 22, 2019 Request for Interested Party Status
October 07, 2019 D-11 KOVACS, G. (KOVACS) - Submission dated October 6, 2019 Request for Interested Party Status
October 15, 2019 D-11-1 Letter dated October 15, 2019 – Kovacs Submitting Comments
October 15, 2019 D-12 Karpiak, E. (Karpiak) - Submission dated October 14, 2019 Request for Interested Party Status
October 15, 2019 D-13 BUCHANAN, JACK (BUCHANAN)- Submission dated October 15, 2019 Request for Interested Party Status
October 28, 2019 D-14 HERD, D. (HERD) - Submission dated October 28, 2019 Request for Interested Party Status
November 04, 2019 D-15 FERNANDEZ, R. (FERNANDEZ) - Submission dated November 4, 2019 Request for Interested Party Status
November 08, 2019 D-16 CAVEN, W. – (CAVEN) - Submission dated November 8, 2019 Request for Interested Party Status
November 05, 2019 D-16-1 Letter dated November 5, 2019 – Caven Submitting Comments
November 13, 2019 D-17 DAUNAIS, M. – (DAUNAIS) - Submission dated November 13, 2019 Request for Interested Party Status
November 11, 2019 D-17-1 Letter dated November 11, 2019 – Daunais Submitting Comments
November 13, 2019 D-18 TATARYN, B. D. – (TATARYN) - Submission dated November 13, 2019 Request for Interested Party Status
November 16, 2019 D-18-1 Letter dated November 16, 2019 – Tataryn Submitting Comments
November 18, 2019 D-18-2 Letter dated November 18, 2019 – Tataryn Submitting Comments
November 13, 2019 D-19 DEMECHA, G. – (DEMECHA) - Submission dated November 13, 2019 Request for Interested Party Status
November 13, 2019 D-20 BENZLEY, L. – (BENZLEY) - Submission dated November 13, 2019 Request for Interested Party Status
November 13, 2019 D-20-1 Letter dated November 13, 2019 – Benzley Submitting Comments
November 18, 2019 D-21 KIRKMAN, G. – (KIRKMAN) - Submission dated November 18, 2019 Request for Interested Party Status
November 16, 2019 D-21-1 Letter dated November 16, 2019 – Kirkman Submitting Comments
November 20, 2019 D-21-2 Letter dated November 20, 2019 – Kirkmaan Submitting Comments
November 28, 2019 D-21-3 Letter dated November 28, 2019 – Kirkman Submitting Comments
December 01, 2019 D-21-4 Letter dated December 1, 2019 – Kirkman Submitting Comments
September 05, 2020 D-21-5 Letter dated September 5, 2020 – Kirkman Submitting Comments
September 23, 2020 D-21-6 Letter dated September 23, 2020 – Kirkman Submitting Comments
December 07, 2020 D-22 ECOTRUST CANADA – (ECOTRUST CANADA) - Submission dated December 7, 2019 Request for Interested Party Status by Dylan Heerema with Letter of Comment

E Exhibits - Letters of Comment

Date Title Document Description
August 30, 2019 E-1 Fuller, C. – Letter of Comment dated August 30, 2019
August 30, 2019 E-2 Ophoff, W. – Letter of Comment dated August 30, 2019
August 30, 2019 E-3 McRae, C. – Letter of Comment dated August 30, 2019
September 06, 2019 E-4 Brackenreed, E. – Letter of Comment dated September 6, 2019
September 06, 2019 E-5 McClare, S. – Letter of Comment dated September 6, 2019
September 06, 2019 E-6 Redlin, D. – Letter of Comment dated September 6, 2019
September 06, 2019 E-7 Coleman, P. – Letter of Comment dated September 6, 2019
September 06, 2019 E-8 Robinson, T. – Letter of Comment dated September 6, 2019
September 06, 2019 E-9 Laflamme, S. – Letter of Comment dated September 6, 2019
September 06, 2019 E-10 Watson, E. – Letter of Comment dated September 6, 2019
September 06, 2019 E-11 Abell, M. – Letter of Comment dated September 6, 2019
September 06, 2019 E-12 Cristiano, R. – Letter of Comment dated September 6, 2019
September 06, 2019 E-13 Osuna, L. – Letter of Comment dated September 6, 2019
September 09, 2019 E-14 Kalib – Letter of Comment dated September 8, 2019
August 24, 2020 E-15 REMOVED
September 09, 2019 E-16 Lang, B. – Letter of Comment dated September 7, 2019
September 09, 2019 E-17 Larke, C. – Letter of Comment dated September 7, 2019
September 09, 2019 E-18 Laundry, L. – Letter of Comment dated September 9, 2019
September 09, 2019 E-19 Linford-Sakal, M. – Letter of Comment dated September 8, 2019
September 09, 2019 E-20 Mcneil, S. – Letter of Comment dated September 6, 2019
September 09, 2019 E-21 Removed Now Exhibit D-3-1
September 09, 2019 E-22 Romain, L. – Letter of Comment dated September 9, 2019
September 09, 2019 E-23 Smith, M. – Letter of Comment dated September 7, 2019
September 09, 2019 E-24 Spanevello, D. – Letter of Comment dated September 7, 2019
September 09, 2019 E-25 Taylor, M. – Letter of Comment dated September 8, 2019
September 09, 2019 E-26 Removed Now Exhibit D-4-1
September 09, 2019 E-27 Sund, M. – Letter of Comment dated September 9, 2019
September 09, 2019 E-28 Bomford, B. – Letter of Comment dated September 9, 2019
September 09, 2019 E-29 Hepworth, C. – Letter of Comment dated September 9, 2019
September 10, 2019 E-30 Angela, A. – Letter of Comment dated September 10, 2019
September 10, 2019 E-31 Burns, P. – Letter of Comment dated September 10, 2019
September 10, 2019 E-32 Desserre, V. – Letter of Comment dated September 10, 2019
September 10, 2019 E-33 Harrison, B. – Letter of Comment dated September 10, 2019
September 10, 2019 E-34 Haynes, S. – Letter of Comment dated September 10, 2019
September 10, 2019 E-35 Therrien, G. – Letter of Comment dated September 9, 2019
September 12, 2019 E-36 Lungle, K. – Letter of Comment dated September 4, 2019
September 12, 2019 E-37 Beck, L. – Letter of Comment dated September 10, 2019
September 12, 2019 E-38 Mayne, R. – Letter of Comment dated September 10, 2019
September 12, 2019 E-39 Copp, K. – Letter of Comment dated September 11, 2019
September 12, 2019 E-40 Wilkins, R. – Letter of Comment dated September 11, 2019
September 12, 2019 E-41 Hunter, A. – Letter of Comment dated September 12, 2019
September 12, 2019 E-42 Johnston, K. – Letter of Comment dated September 11, 2019
September 12, 2019 E-43 Nordhoj, C. – Letter of Comment dated September 11, 2019
September 12, 2019 E-44 Reynolds, M. – Letter of Comment dated September 11, 2019
September 13, 2019 E-45 Kirkman, G. – Letter of Comment dated September 12, 2019
September 13, 2019 E-46 Graham, D. – Letter of Comment dated September 13, 2019
September 16, 2019 E-47 Dowsett, C. – Letter of Comment dated September 13, 2019
September 16, 2019 E-48 Fournier, D. – Letter of Comment dated September 14, 2019
September 16, 2019 E-49 McLintock, J. – Letter of Comment dated September 15, 2019
September 16, 2019 E-50 Brost, D. – Letter of Comment dated September 15, 2019
September 16, 2019 E-51 Megenbir, M. – Letter of Comment dated September 16, 2019
September 16, 2019 E-52 Malan, P. – Letter of Comment dated September 16, 2019
September 16, 2019 E-53 Waterberg. M. – Letter of Comment dated September 16, 2019
September 16, 2019 E-54 Pike, T. – Letter of Comment dated September 16, 2019
September 17, 2019 E-55 DeKelver, D. – Letter of Comment dated September 16, 2019
September 18, 2019 E-56 Pawlik, V. – Letter of Comment dated September 16, 2019
September 18, 2019 E-57 Kropinak, L. – Letter of Comment dated September 17, 2019
September 18, 2019 E-58 Lutes, N. R. – Letter of Comment dated September 17, 2019
September 18, 2019 E-59 Kilbreath, C. – Letter of Comment dated September 18, 2019
September 19, 2019 E-60 Vince-Smith, M. and B. – Letter of Comment dated September 10, 2019
September 19, 2019 E-61 Gilchrist, J. – Letter of Comment dated September 13, 2019
September 19, 2019 E-62 Watrich, J. – Letter of Comment dated September 18, 2019
September 19, 2019 E-63 Birch, K. – Letter of Comment dated September 18, 2019
September 20, 2019 E-64 Leite, C. – Letter of Comment dated September 19, 2019
September 20, 2019 E-64-1 Leite, C. – Revised Letter of Comment dated September 30, 2019
September 20, 2019 E-65 Lagadyn, J. – Letter of Comment dated September 19, 2019
September 20, 2019 E-66 Bell, D. – Letter of Comment dated September 19, 2019
September 24, 2019 E-67 Nell DeFrane, M. – Letter of Comment dated September 22, 2019
September 24, 2019 E-68 White, E.– Letter of Comment dated September 22, 2019
September 24, 2019 E-69 Gagnon, G. and C. – Letter of Comment dated September 24, 2019
September 24, 2019 E-70 Gustafson, C. – Letter of Comment dated September 24, 2019
September 27, 2019 E-71 Milacek, M. – Letter of Comment dated September 25, 2019
September 27, 2019 E-72 Morrison, M. – Letter of Comment dated September 25, 2019
September 27, 2019 E-73 Stokes, K. – Letter of Comment dated September 26, 2019
September 26, 2019 E-73-1 Stokes, K. – Additional Letter of Comment dated September 26, 2019
September 27, 2019 E-74 White, J. – Letter of Comment dated September 26, 2019
September 27, 2019 E-75 Granger, W. – Letter of Comment dated September 27, 2019
September 30, 2019 E-76 Steiner, M. – Letter of Comment dated September 28, 2019
September 30, 2019 E-77 Tougint, S. – Letter of Comment dated September 29, 2019
October 03, 2019 E-78 Van Straten, R. – Letter of Comment dated October 2, 2019
October 03, 2019 E-79 Reeve, C. – Letter of Comment dated October 2, 2019
October 03, 2019 E-80 McGibbon, K. – Letter of Comment dated October 2, 2019
October 03, 2019 E-81 Klaver, B. – Letter of Comment dated October 2, 2019
October 04, 2019 E-82 Garreau, N. – Letter of Comment dated October 3, 2019
October 04, 2019 E-82-1 Garreau, N. – Letter of Comment dated October 11, 2019
October 08, 2019 E-83 Schultz, T. – Letter of Comment dated October 5, 2019
October 10, 2019 E-84 Hoy, C. – Letter of Comment dated October 9, 2019
October 10, 2019 E-85 Kitsch, K. – Letter of Comment dated October 9, 2019
October 15, 2019 E-86 Dorman, J. – Letter of Comment dated October 10, 2019
October 16, 2019 E-87 Brodie, L. – Letter of Comment dated September 20, 2019
October 16, 2019 E-88 Robinson, C. – Letters of Comment dated October 14, 2019
October 17, 2019 E-89 Paduch, M. – Letter of Comment dated October 16, 2019
October 17, 2019 E-90 Howell, H. – Letter of Comment dated October 17, 2019
October 18, 2019 E-91 Williams G. – Letter of Comment dated October 17, 2019
October 18, 2019 E-92 Borden, I. – Letter of Comment dated October 18, 2019
October 21, 2019 E-93 Long, R. – Letter of Comment dated October 19, 2019
October 21, 2019 E-94 Cooper, B. – Letter of Comment dated October 21, 2019
October 28, 2019 E-95 Menzies, M. – Letter of Comment dated October 26, 2019
October 28, 2019 E-96 Herd, D. – Letter of Comment dated October 26, 2019
November 01, 2019 E-97 411 Seniors Centre Society – Letter of Comment dated October 29, 2019
November 01, 2019 E-98 Chu, P. – Letter of Comment dated October 28, 2019
November 01, 2019 E-99 Lapointe, J. – Letter of Comment dated October 29, 2019
November 01, 2019 E-100 L. Mary – Letter of Comment dated October 31, 2019
November 01, 2019 E-101 Nelson, N. – Letter of Comment dated October 30, 2019
November 01, 2019 E-102 Witkowskyj, C. – Letter of Comment dated October 31, 2019
November 01, 2019 E-103 Lung, M. – Letter of Comment dated November 1, 2019
November 05, 2019 E-104 Harper, D. – Letter of Comment dated November 4, 2019
November 05, 2019 E-105 Ewan, G. – Letter of Comment dated November 5, 2019
November 05, 2019 E-106 Scherger, C. – Letter of Comment dated November 5, 2019
November 05, 2019 E-107 Radford, A. – Letter of Comment dated November 5, 2019
November 08, 2019 E-108 Simon, R. – Letter of Comment dated October 15, 2019
November 13, 2019 E-109 Andrews, S. – Letter of Comment dated November 11, 2019
November 13, 2019 E-110 Moved – Now Exhibit D-17-1
November 13, 2019 E-111 Seguin, A. – Letter of Comment dated November 9, 2019
November 14, 2019 E-112 Dunn, A. – Letter of Comment dated November 7, 2019
November 14, 2019 E-113 Carnegie, D. – Letter of Comment dated November 13, 2019
November 14, 2019 E-114 Sommerville, D. – Letter of Comment dated November 14, 2019
November 15, 2019 E-115 Szaniszlo, A. – Letter of Comment dated November 15, 2019
November 15, 2019 E-116 Chansel, P. – Letter of Comment dated November 14, 2019
November 15, 2019 E-117 Don, K. – Letter of Comment dated November 15, 2019
November 15, 2019 E-118 Erlenbusch, P. – Letter of Comment dated November 14, 2019
November 15, 2019 E-119 Seidelman, R. – Letter of Comment dated November 14, 2019
November 15, 2019 E-120 Fodor, I. – Letter of Comment dated November 15, 2019
November 18, 2019 E-121 Geisbrecht, T. – Letter of Comment dated November 16, 2019
November 18, 2019 E-122 Hollingsworth, A. – Letter of Comment dated November 17, 2019
November 18, 2019 E-123 Nikirk, T. – Letter of Comment dated November 18, 2019
November 22, 2019 E-124 BC FORUM – Letter of Comment dated November 21, 2019
November 22, 2019 E-125 Wilson, L. – Letter of Comment
November 28, 2019 E-126 Coolen, S. - Letter of Comment dated November 28, 2019
December 17, 2019 E-127 Giese, D. – Letter of Comment dated November 4, 2019
December 18, 2019 E-128 Hleck, T. – Letter of Comment dated December 17, 2019
September 16, 2020 E-129 Kenyon, N. – Letter of Comment dated September 16, 2020
November 29, 2020 E-130 Toope, L. – Letter of Comment dated November 29, 2020

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