Access to Information
Open Access Policy
This Open Access Policy (Policy) for the BCUC is designed to provide persons with the ability to obtain certain categories of records (described in section 5) without having to submit a request under the Freedom of Information and Protection of Privacy Act (FOIPPA). It shall be administered in accordance with the following principles:
- Personal Privacy
The Policy shall be applied in a manner that is considerate and protective of the personal privacy of individuals and records subject to this policy and that is considerate of the FOIPPA.
Items or information deemed “confidential” in accordance with the BCUC “Confidential Filings” are not subject to this Policy.
The BCUC will respond to any Open Access requests in a reasonable and timely fashion.
- Costs and Cost Recovery
Fees for the reproduction and provision of records may be charged where authorized.
This Policy shall be made readily available to the public.
his Policy shall apply only to requests for reasonable quantities and types of records that are maintained by the BCUC in electronic format.
The BCUC may refuse access under this Policy and defer to the Freedom of Information and Protection of Privacy Act.
The objective of this Open Access Policy is to make certain categories of records accessible to the public without requiring a request made under the Freedom of Information and Protection of Privacy Act. Open Access is promoted by an amendment to section 71 of FOIPPA and aligns with the BCUC’s objective to proactively provide access to information to its stakeholders. In the event that the information is not readily available on the BCUC’s website, an Open Access Request can be made under this Policy. The BCUC is intending to provide transparency to stakeholders while appreciating the spirit of the Freedom of Information legislation.
How to Make an Open Access Request
If you are unable to obtain access to information from the BCUC’s website, you may file by letter or email a request for Open Access. The subject line must clearly indicate the request is made under the Open Access Policy and provide the following information:
- Requestor’s Name
- Date of Request
- Identification of the document or record requested
BCUC staff may contact the requestor for additional information; in which case, a delay in providing the information may occur.
BCUC staff will review an Open Access request within 5 business days of receipt of the request, and if the information is readily available, it will be promptly provided by email. If staff are unable to provide the requested information by email, it will be forwarded by regular mail provided additional costs are not incurred beyond standard mail fees. If records are requested to be received by courier, the records will be sent payable by the recipient.
If records are not promptly located or accessible, staff will provide the recipient with an expected delivery date within a reasonable period of time, and no later than 30 days of receipt of the request.
Categories of Records
About Us (Who we are and what we do)
- BCUC’s overview
- Organizational Charts with position titles
- Information about the BCUC’s core business functions
- Contact information (Office location, contact information, staff and commissioner lists including departments and titles)
- Commissioner biographies
- Utilities we regulate including contact information
- News Releases
Our Services (Services provided by BCUC)
- Guidelines and Resource documents
- Information Booklets
- Press/media releases
- Instruction Manuals
Our Finances (What we spend and how we spend it)
- Commission costs
- Commission revenues
- Executive compensation
- Project costs
- Contractor and staff expenditures
Our Work (Applications and Matters before the BCUC)
- Non-confidential applications and procedural documents
- Matters currently under review
- Commission Meeting agendas and minutes of decisions
Our Decisions (Decisions made by the BCUC)
Our Legislative Requirements
Changes to this Policy
To make a request under the Freedom of Information and Protection of Privacy Actfor a record not included in the category of records available for access under section 5 of the BCUC’s Open Access Policy, please use the BCUC FOI Application form.