The British Columbia Utilities Commission (BCUC) is responsible for regulating BC’s energy utilities.

We ensure customers have access to a safe, reliable energy service at a fair price, while allowing the utility the opportunity to earn a fair return on its investment.

The BCUC regulates public energy utilities within its jurisdiction by:

  1. Approving rate applications

    The BCUC reviews and approves public utility rates charged to customers. In the review of these rates, the BCUC will consider whether these rates are just, reasonable, and fair.

  2. Approving construction and operation of facilities

    A public utility may require approval from the BCUC before building, enhancing, or operating a plant, system, or extension. In the review of these projects, the BCUC considers whether the project is needed and that the project is in the public interest.

  3. Accepting energy supply contracts

    Public utilities must file all of their contracts to purchase energy from a third party to the BCUC for our acceptance. If the BCUC initially determines that the energy supply contract is in the public interest, the contract may be accepted for filing without a hearing. If the BCUC initially determines that the contract may not be in the public interest, the BCUC initiates a public hearing process.

  4. Supervising public utility activities

    The BCUC keeps informed about the activities of public utilities for the safety and convenience of the public. We do this by monitoring changes to their capital structure, sales and purchases of properties or resources, building of infrastructure, and equipment they use. We also ensure public utilities are in compliance with BCUC orders and directions and legislation or regulations.

What is a public utility?

Persons or organizations in BC who own or operate equipment or facilities for the production, generation, storage, transmission, sale, delivery or provision of energy for compensation to light, heat, cool or power to your home or business.

What do they do?

Public utilities deliver energy to your home or business. They generally produce, store and/or transmit energy. They also deal with a power outage or emergency, and read your meters.

How can I learn more about public utilities?

Learn more by reading our What is Energy Utility Regulation Fact Sheet.

Energy Utilities We Actively Regulate

The BCUC regulates the following energy utilities:

See list of energy utilities

Utility Name Utility Type
3CP Energy Utility Company Ltd. Stream A Thermal Energy System
ATCO Electric Yukon (previously, Yukon Electrical Company) Electricity
Big White Gas Utility Ltd. Gas (Propane)
British Columbia Hydro and Power Authority Electricity
Cal-Gas Inc. (now owned by CanWest Propane ULC) Gas
Connect TES (formerly Axsiom Geo Energy Corp.) Stream A Thermal Energy System
Corix Multi-Utility Services Inc. Electricity, Propane, Stream A and B Thermal Energy Systems
Creative Energy Vancouver Platforms Inc. Stream A and B Thermal Energy Systems
FortisBC Alternative Energy Services Stream A and B Thermal Energy Systems
FortisBC Energy Inc. Natural Gas
FortisBC Inc. Electricity
Hemlock Utility Services Ltd. Electricity
Kyuquot Power Ltd. Electricity
Lake Okanagan Resort Electricity
Nelson Hydro Electricity
Onni Group Stream A Thermal Energy System
Pacific Northern Gas (N.E.) Ltd. Natural Gas
Pacific Northern Gas Ltd. (West) Natural Gas
Pacific Northern Gas Ltd. (Granisle) Gas (Propane)
Resort Gas (formerly Sun Peaks Utility Co. Ltd.) Gas (Propane)
River District Energy LP Stream B Thermal Energy System
Shannon Estates Utility LTD. (formerly Shannon Wall Centre Rental Apartments Limited Partnership) Stream B Thermal Energy System
Silversmith Power and Light Corporation Electricity
Sustainable Services Limited Stream A and B Thermal Energy Systems
Stargas Utilities Ltd. Gas
Superior Propane Gas (Propane)
TAB Utility Stream A Thermal Energy System
Vancouver Cambie Parc Holdings Inc. Stream A Thermal Energy System
Vancouver Kingsway Holdings Inc. Stream A Thermal Energy System
Vancouver Parc 26 Holdings Inc. Stream A Thermal Energy System

BCUC’s Review of Renewable Energy Projects

See how the BCUC reviews renewable energy project applications from energy utilities and what we take into consideration.

Proceedings and Decisions

The BCUC conducts public, open, and transparent review processes of the applications it receives from regulated energy utilities. To see open and closed energy utility proceedings, please see our Proceedings page. For a list of the BCUC’s decisions on energy utility applications, please visit our Orders and Decisions page.

Get Involved

We invite the public to participate in our proceedings by requesting Intervener status, submitting Letters of Comment, or registering as an Interested Party.

Get Involved

Complaint Process

We handle complaints and inquiries about the utilities we regulate. To file a complaint about a regulated energy utility, please see our Complaint Process.

File a Utility Complaint